Client Management Suite

Ok so I had a thread that i didnt get back to and got closed. i now have time to work on this and tried the items listed. Some ran, some didnt but the delete would not work... as there are tasks still assigned. Hidden...

if I search in upper right corner for 

Backup Exec System Recovery 8.5

I get the following:

If i click on any of the policies i dont get anywhere...

I was just able to click on View All 3 and now i can see them. Right click and no delete function... Exported them out and imported them into a new area... 

if i right click there is no delete....

how does one delete them so I can actually delete the software resources? I do not have the files and that is the issue at hand. I could possibly just put a dummy .exe in each folder where the older software is expected and see if it replicates out....

Since i have the tasks visible now I can right click, properties and get the GUID

so even from the server asdk it fails...

im logged in as altiris app id

any help appreciated

i have a workaround.. well to get them out of my PS listing... 

I searched for each item the same way as above to get to where I could export each one... imported each into a folder under policies (put them where they belong to keep it organized), then was able to go in and choose package contains no files - had to also change package server to individually and check none off (default). Save then update distribution points... check a package server in and viola gone...

this is a workaround.. i guess i can leave it this way also.

I have a seperate issue with my mcafee that ill have to look into.. just want to go home for now hah... but still..

There's a couple of ways to try and delete things from Symantec:

"Unable to delete item due to dependencies"

http://localhost/Altiris/NS/Admin/Menu Items/DeleteItem.aspx?itemguid=<guid>

http://www.symantec.com/docs/TECH147435

"Batch delete script for Items within Notification Server"

http://www.symantec.com/docs/HOWTO61235

"How to delete an item using the ASDK tools?"

On the SMP Server run:

AltirisASDKNS.exe cmd:DeleteItem "ItemGuid:7933a506-e412-4115-a857-3c66e5485628"

from %Program Files%\Altiris\Altiris ASDK\Bin in a command prompt as the Application Identity account:

http://www.symantec.com/docs/HOWTO101657

There's a deleteitem script here, run nscript.exe deleteanitem.cs <GUID>:

"Common Tools"

http://www.symantec.com/docs/HOWTO3056

There used to be a TECH206507 that suggested:

EXECUTE spItemDelete @Guid= 'Paste the GUID of the filter'

And lastly theres:

"How can I delete large amounts of computers from the Symantec Management Platform database?"

http://www.symantec.com/docs/HOWTO95559

According to information from your picture where you've tried to delete Item via ASDK, sounds like you can't to delete them since their Attribute is ReadOnly/NoDelete.

1. Check what Attribute has your Item which can't be deleted  (Assume it has Attributes=272)

SELECT * FROM Item WHERE Guid=' Here GUID of custom Item which can be deleted'

2. Check what Attribute has your custom Item which can be deleted (Assume it has Attributes=0)

SELECT * FROM Item WHERE Guid=' Here GUID of custom Item which can be deleted'

3. Finally change Attribute for Item(s) which you want to delete:

UPDATE Item

SET Attributes = " Value when Item Can be Deleted" WHERE Guid = 'HERE GUID of required Item which you want to delete'