ServiceDesk

Is it possiable to delete Rulesets under Process Automations?

When clicking the action bolt on Data Event there is the option to delete reuleset but is doing it on a Process Event i only have the option to delete indevidule rules rather than the whole lot.

Trying to inmport back in all the rules we had set up but keep getting error that there is already a rule set with that name so trying to delete to add them back in.

Can you not multi select the checkbox on the left hand side, then lightning bolt - Delete Rule and it removed all the ones you've selected?

For Reference 7.5 SP1:

https://www.symantec.com/connect/videos/servicedesk-75-rulesets-e-mail-template-importexport-project

There is no rules set up as i exported them all and want to import them back in, but when doing this comes up with

"Ruleset Name is already in use. Please change the Ruleset name in xml and try importing again." 

which if i do i end up with something like Ruleset: OnTicketPlacedOnHold and Ruleset: OnTicketPlacedOnHold1

You can manually delete the Rule Set from the database:

use ProcessManager
delete from Ruleset where RulesetName = 'OnTicketPlacedOnHold' and ServiceId = 'INCIDENT-MGMT'

Be sure to pay attention to the RuleSetName and ServiceId.