Messaging Gateway

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  • 1.  Delivery Confirmation Report- cannot find detail on messaging log

    Posted Dec 21, 2016 07:48 AM

    Hi,

    Some of my users are getting 'Delivery Confirmation Report' though they have not chosen to get it. The Delivery Confirmation Report is coming from the Symantec messaging gateway, but when I check on the logs I do not find any detail about it. We use lotus notes and when I check email detail, I get below

    received from messaginggateway ([17*.**.**.**]) by lotus notes sever (Lotus Domino Release) with ESMTP id ******

    from [127.0.0.1] ([local]) by messaginggateway (envelope-from <>) (ecelerity 4.2.1.51032 r(Core:4.2.1.4)) with UNKNOWN id ***

    How can I check on the symantec messaging gateway to know when these reports are being sent? I have users who are getting a lot of the reports. 

    Thanks to help

     

     



  • 2.  RE: Delivery Confirmation Report- cannot find detail on messaging log

    Broadcom Employee
    Posted Dec 28, 2016 04:50 PM

    Those alerts are sent out when a content policy is triggered and that is set as one of the actions. The alert emails themselves will not show up in the Message Audit Log. Instead, you would need to search for the email that is referenced in the notification to determine which policy is being triggered and modify it if needed.