Ghost Solution Suite

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  • 1.  Dell Latitude 5285 - Ghost Support

    Posted Nov 07, 2017 03:19 PM

    We recently purchased a Dell Latitude 5285 tablet and need to capture an image. I downloaded all the Dell drivers and updated my Ghost boot disk but it didn't work when attempting to capture the image. I have not been able to find compatibility requirements for this system and Ghost 3.1. Where can I find this information?

     

    thanks.



  • 2.  RE: Dell Latitude 5285 - Ghost Support
    Best Answer

    Posted Nov 07, 2017 04:53 PM

    BigBear,

    The only requirements you may see are between winpe and missing drivers for the tablet. As long as winpe can see the drives and connect to the tablet then GSS should be able to image it just fine. 

     

    See the below articles on locating drivers, remember if you have winpe10 that you will be acquiring windows 10 drivers to match the tablets hardware. Also see the below link on GSS compatibility with surface pro tablets, this may give you a little more information on working with tablets and GSS.

     

    Adding Custom Drivers For Winpe in Ghost Solution Suite 3.x 
    https://support.symantec.com/en_US/article.HOWTO124400.html

    How To Add Drivers To Ghost Solution Suite
    https://support.symantec.com/en_US/article.HOWTO124704.html

    Ghost Compatibility with Microsoft Surface Pro Tablets
    http://www.symantec.com/docs/TECH224342