Workflow and ServiceDesk Community

Hi all,

I am trying to create a change request process with workflow.  I've set up a form start workflow dialog that allows a user to create a Change request and then submit it for authorisation.  

The dialog sends emails out to a group of authorisers with a respond link.  The first person that clicks the link can go though and progress the workflow but I was hoping to set it up that two people had to respond before it would go to the next stage.  Is there a way to do this?

Also when the second person responds it will redirect to an error page is there not a way of sending further respondants to a a custom error page for that dialog workflow component?

Put a Switch Workflow to Async component, then split the workflow to several simultaneous paths, create dialog task on each of these paths and then merge it back with Wait and Merge component.

You can configure the amount of required response paths to some degree.

Essentially, something like in the question of this thread:
https://www-secure.symantec.com/connect/forums/problem-wait-all-workflow-components-merge