Endpoint Protection

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  • 1.  Disappearing Symantec Endpoint Protection 11.0

    Posted Jul 29, 2009 05:48 AM
    I have already installed Symantec Endpoint Protection 11.0 (5 Users Business Pack), but after one day it is disappearing the icon and not working, if I try to make individual scan for folders of USB memory it showing a message : “Symantec Endpoint Protection cannot perform a right-click scan. Make sure the Symantec Endpoint Protection is started”.
    For your knowledge the problem mentioned showing in the second users, in the first computer it is working properly.
    Please help me to solve this problem


  • 2.  RE: Disappearing Symantec Endpoint Protection 11.0

    Posted Jul 29, 2009 05:56 AM
    Seems like your system is infected with Virus
    disconnect your shared drives
    disable system restore
    run this online scan from symantec

    http://security.symantec.com/sscv6/DownloadInstructions.asp

    rafeeq


  • 3.  RE: Disappearing Symantec Endpoint Protection 11.0

    Posted Jul 29, 2009 07:12 AM

    AV is currupted please use windows msi cleaner............

    OR use clenwipe and re install the SEP.......



  • 4.  RE: Disappearing Symantec Endpoint Protection 11.0

    Posted Jul 29, 2009 07:44 AM
    Take one system and run a repair on the client to check if it works.


  • 5.  RE: Disappearing Symantec Endpoint Protection 11.0

    Posted Jul 29, 2009 11:41 AM
     - Restart the computer in safe mode with networking and download the NSS tool and run it on the computer. Make sure the computer is connected to internet.

    You can download the tool from ftp://ftp.symantec.com/misc/tools/nss/NortonSecurityScan.exe


    I hope this helps you.


    Regards,
    Vinjaram
    Symantec