Data Loss Prevention

 View Only
  • 1.  DLP Agent 11.6 Disconnected

    Posted Aug 25, 2016 12:31 PM

    Hi All,

    I am having an issue with several DLP Agents that are on 11.6 version that are disconnected.  They are on the network and I can ping them.  But I cannot get the agent to reconnect.  Has anybody else seen this issue, if so what are the steps to fix this issue?

    Thank You,

    William



  • 2.  RE: DLP Agent 11.6 Disconnected
    Best Answer

    Posted Aug 25, 2016 03:30 PM

    What version is the Endpoint Server they are trying to connect to?  When you get too far away from the version of Agent to Endpoint Server the agent will no longer be able to connect.

     

    Have you tried uninstalling/reinstalling things here?  MIght be the fastest solution