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DLP Agent Installation (unInstallation Password )

  • 1.  DLP Agent Installation (unInstallation Password )

    Posted Jun 24, 2014 01:34 PM

    Hello all , I am trying to install DLP Agent . This is the setting configured in the installagent. bat

    I am installing DLP agent with this

    msiexec /i AgentInstall.msi /q INSTALLDIR="C:\Program Files\Manufacturer\Endpoint Agent\" ENDPOINTSERVER="192.168.1.199" KEY="" UNINSTALLPASSWORDKEY="DC8AE8706AE12F923748E2CDB3784AA5D61618DE" SERVICENAME="EDPA" WATCHDOGNAME="WDP" ARPSYSTEMCOMPONENT="1"

    I have generated the password using the tool provided with DLP media but during the installation  it doesnt picks up automatically the Endpoint Prevent server IP and un installation password. Please tell me what mistake I am making.

     

    Secondly I am trying to configure a policy for Endpoint Prevent that will basically monitor and log only ( create incidents ) when users try to copy anything to their USB from the endpoint. Please tell me how to create this policy or kindly share any article that explains this process.

     

    I am waiting for your kind reples. Your early response will be highly appreciated. Regards



  • 2.  RE: DLP Agent Installation (unInstallation Password )
    Best Answer

    Posted Jun 24, 2014 01:42 PM

    installing it as an Administrator, elevated cmd prompt?



  • 3.  RE: DLP Agent Installation (unInstallation Password )

    Posted Jun 24, 2014 01:43 PM
    A sample agent installation command line might look like the following example: msiexec /i AgentInstall.msi /q INSTALLDIR="%ProgramFiles%\Manufacturer\Endpoint Agent\" ENDPOINTSERVER="hostname" PORT="8000" KEY="" UNINSTALLPASSWORDKEY="<password key>" SMC="hostname" SERVICENAME="EDPA" WATCHDOGNAME="WDP" See below articles https://www-secure.symantec.com/connect/articles/how-prevent-unauthorized-users-removing-symantec-dlp-agent-endpoint-computer


  • 4.  RE: DLP Agent Installation (unInstallation Password )

    Posted Jun 24, 2014 02:02 PM

    Rafeeq I am doing it as an administrator but still no good. 



  • 5.  RE: DLP Agent Installation (unInstallation Password )

    Posted Jun 24, 2014 02:03 PM

    James my installation script is the same as mentioned by you. Please have a look at my installation script



  • 6.  RE: DLP Agent Installation (unInstallation Password )

    Posted Jun 24, 2014 02:06 PM

    In your script you don't have mention port no.

     PORT="8000"

     



  • 7.  RE: DLP Agent Installation (unInstallation Password )

    Posted Jun 24, 2014 02:44 PM

    Alright let me modify the script and I am going to update you in few minutes



  • 8.  RE: DLP Agent Installation (unInstallation Password )

    Posted Jun 24, 2014 02:49 PM

    if its 8000 you dont need to mention the port, anything other than that port you need to mention in the cmd



  • 9.  RE: DLP Agent Installation (unInstallation Password )

    Posted Jun 24, 2014 02:56 PM

    James Even after copy pasting your script it still prompts for the EndPoint Prevent IP and Encryption password during the installation when I execuate AgentInstall 



  • 10.  RE: DLP Agent Installation (unInstallation Password )

    Posted Jun 24, 2014 02:57 PM

    Rafeeq the problem still exist please tell me how can I fix this, I have also pasted my script which I am using but it prompts me for EndpointPrevent IP address and Encryption password when I run AgentInstall.

     

    DLP version is 12.0



  • 11.  RE: DLP Agent Installation (unInstallation Password )

    Posted Jun 24, 2014 03:02 PM

    What to do next to fix this ?



  • 12.  RE: DLP Agent Installation (unInstallation Password )

    Posted Jun 25, 2014 05:05 AM


  • 13.  RE: DLP Agent Installation (unInstallation Password )

    Posted Jun 26, 2014 07:36 AM

    Guys this issue is fixed thanks all for your help