Data Loss Prevention

 View Only
Back to discussions
Expand all | Collapse all

DLP endpoint agent corrupts .xml files being uploaded to ftp server

  • 1.  DLP endpoint agent corrupts .xml files being uploaded to ftp server

    Posted Oct 04, 2017 10:32 AM
      |   view attached

    Hello,

    .xml files ftp uploaded by windows workstation with DLP agent (14.6.0100.1043) are corrupted at destination (ftp server) - usually first 512 bytes are wrong, or out of order.

    It happens even when FTP server is installed locally, so we can diregard network issues.

    It happens with various FTP clients (Total Commander, Cute FTP..)

    When DLP agent is disabled, ftp funcions as expected.

    Application file access is not monitored,  *.xml files are ignored, FTP protocol also.

    Agent configuration is attached.

    Any ideas?

     

     

     

     

     

     



  • 2.  RE: DLP endpoint agent corrupts .xml files being uploaded to ftp server

    Posted Oct 04, 2017 11:48 AM

    Hi there,

    Known issue with 14.6 MP1 where it monitors more then it should effectively.

    Symantec recommend upgraded to MP2 in order to resolve this issue.

    Kind regards,