Data Loss Prevention

 View Only
  • 1.  DLP Endpoint Flex Response Error

    Posted Jun 22, 2015 12:42 PM

    Hi,

    I am new to Endpoint Flex Response and am trying to get my plugin to work. However, I am not even able to get the Flex Response example plugins to work and I can't find the error in the docs or logs.  On the incidents page in the admin console, the incident occurs, but the HelloWorld Flex rule gets the following error:

    Flex Response Action Not Invoked

    [HelloWorld] Plugin Host Not Available.

     

    Anybody have any idea why this is happening and how to fix it?

    Thanks!



  • 2.  RE: DLP Endpoint Flex Response Error

    Trusted Advisor
    Posted Jul 09, 2015 09:38 PM

    Sid,

    Have you updated the plugin.properties file so it includes the Plugin? Also you will need to make sure the permissions on the file are correct and you have compiled the plugin properly.

    Ronak



  • 3.  RE: DLP Endpoint Flex Response Error

    Posted Sep 04, 2015 03:24 PM

    You've mentioned about a few logs you checked already. I'm curious if you've also checked C:\Program Files\Manufacturer\Endpoint Agent\Operationlogs\FlexResponse0.log (Its encrypted and we might need to decrypt it using the logdump tool)