Data Loss Prevention

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  • 1.  DLP Reinstall steps

    Posted Oct 05, 2017 05:49 AM

    Hello ,
    I need to reinstall Symantec DLP with new installation as we facing lots of issues with current system ( info : do not need upgrade , Managers need reinstall ) and running modules are  Endpoint ,Network Monitor and Network prevent for Web.
    Also we need to backup old DB and Policies to use with new installation 

     
    so i need to know if there are any document for this to follow. 



  • 2.  RE: DLP Reinstall steps

    Posted Oct 05, 2017 12:48 PM

    Hi Ahmed,

     

    Please have a look at the below discussion and KB:

    https://www.symantec.com/connect/forums/how-recover-symantec-dlp-enforce-disaster-recovery

    https://www.symantec.com/connect/forums/how-restore-symantec-dlp-backup-new-server

    https://support.symantec.com/en_US/article.TECH219472.html



  • 3.  RE: DLP Reinstall steps

    Posted Oct 09, 2017 06:17 AM

    Thanks Umar

     



  • 4.  RE: DLP Reinstall steps

    Trusted Advisor
    Posted Oct 14, 2017 08:32 PM

    hello

     if you plan to reinstall same version you just need to copy masterkey available in config directory of your current enforce server then you will reuse it during installation of new component and you will have your new installation ready to run (for detection server , you just need to clean and reinstall software).

     If you plan to install a newer version than your current one, your will have to go through migration steps as DB schema is updated in many different version so you wont be able to reuse your current DB with a newer version. So in this case just perform steps as if you plan to use same version and then perform all standard upgrade steps.

     Regards.