Endpoint Protection

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  • 1.  Does "allow application" release file in quarantine or how do I release a file in quarantine?

    Posted May 18, 2018 02:08 AM

    Hi all,

    If I find a file that is legit and has been quarantined in the risk logs, and  if in the SEPM I select "allow application" - does this release the file from
    quarantine or how do I get the file to be removed from quarantined without the user re-installing the application or file?

    Thanks in advance for any assistance.

     



  • 2.  RE: Does "allow application" release file in quarantine or how do I release a file in quarantine?
    Best Answer

    Trusted Advisor
    Posted May 18, 2018 03:13 AM

    See Rafeeq's explenation on the below link hope this helps

    https://www.symantec.com/connect/forums/how-retrieve-quarantined-file



  • 3.  RE: Does "allow application" release file in quarantine or how do I release a file in quarantine?

    Posted May 18, 2018 07:11 AM

    When you go to release a file, it should ask if you want to add it as an exception, which you can then do.