Blue Coat Data Loss Prevention (DLP)

Hello everyone,

Several years ago my organisation evaluated Blue Coat and were very happy with the product. We haven't been in a position to implement it, until now.

I see that Blue Coat has been purchased by Symantec, however:

• There is no information about it on the Symantec website
• The Blue Coat forums are closed down
• All Blue Coat URLs point to the Symantec home page, not product specific pages
• The only documentation on here is from 2014
• Symantec in my country (UK) do not have an email address or online chat, only a phone number and that phone number always rings 4 times and then hangs up (been trying intermittently over a 2 week period)
• I don't see any comments related to the product on Google in the past two years.

Therefore I am starting to think that the BlueCoat product, and USB control and protection within Symantec, is dead.

Is this true?

Bluecoat was rolled into Symantec so everything now falls under the Symantec name. You can still search for the BC products:

https://www.symantec.com/products/products-az

This is the forum to come to for BC products. A list of forums by product is here:

https://www.symantec.com/connect/forums/community-forums?community-id=691

Product support is here:

https://support.symantec.com/en_US.html

Each poduct homepage should have the documentation.

Hello and thank you for this. I have found the Blue Coat DLP links so thank you for this.

I was looking for the Blue Coat ICS (Industrial Control Systems) protection solution which allows you to check USB sticks before they can be used (see here https://symwisedownload.symantec.com//resources/sites/SYMWISE/content/live/DOCUMENTATION/10000/DOC10336/en_US/ICSP%20User%20Guide_5.3.x.pdf?__gda__=1501801054_98d755fbf0522758fa03db1c11cc2e3a)

The Blue Coat DLP product doesn't seem to be related to this. Is this still offered or is this something that has been rolled into the Symantec name and is part of the end point protection solution now?

Possibly this one?

http://www.symantec.com/docs/DOC10336

http://www.symantec.com/docs/DOC10335

https://www.symantec.com/solutions/industrial-control