Deployment Solution

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  • 1.  DS 6.9 Clients unable to connect to server

    Posted Apr 15, 2009 11:25 AM


  • 2.  RE: DS 6.9 Clients unable to connect to server

    Posted Apr 15, 2009 11:29 AM
    I have installed DS 6.9 SP1 on a New 2008 server 32 bit.
    It has MS-SQL Express.
    The console runs fine, push clients to computers, but both clients, DS Agent and the Aclient, do not connect.
    The old server changed IP address, running DS 6.5,was working fine.

    Any advice?

    Thak you


  • 3.  RE: DS 6.9 Clients unable to connect to server

    Posted Apr 15, 2009 11:31 AM
    Do you have any firewall running on the Windows 2008 server?

    Can you ping the server from the client?

    Is file and print sharing enabled on the server? 


  • 4.  RE: DS 6.9 Clients unable to connect to server

    Posted Apr 15, 2009 07:45 PM
    Yes, to both.
    Unrtunately, i uninstalled all.
    Re-installing with SQL 208 and DS6.9 sp2.

    I will post the result.
    Thank you.


  • 5.  RE: DS 6.9 Clients unable to connect to server

    Posted Apr 16, 2009 08:15 AM
    There were 3 questions.  If you have a firewall enabled, try disabling it to see if that gets it to work.  If it does, then you know that you need to focus on what exceptions you will need enabled.  If you can ping and have file and print sharing enabled, then you will want to check the AClient/DAgent (whichever one you are running at the client level).

    How is the client set to find the DS server?  Multicast, IP, or ???  Ensure that settings here are correct for your environment.  Also ensure that the AClient/DAgent version matches the DS version.  I believe the DS 6.9, SP1 is 6.9.355 (not positive though).  I am currently at 6.9.366.