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DS 7.6 PXE-E53 No boot filename received

Migration User

Migration UserMay 06, 2015 07:01 AM

  • 1.  DS 7.6 PXE-E53 No boot filename received

    Posted May 05, 2015 05:38 PM
      |   view attached

    Hello

    We are trying to do Scripted OS Installation in DS 7.6 and in first attempt only we facing error.

     

    PXE-E53 No boot filename received

     



  • 2.  RE: DS 7.6 PXE-E53 No boot filename received

    Posted May 05, 2015 06:04 PM
    From my Deployment Server 6.n days I have the following notes: 1. Check the PXE Service is running on the PXE Server 2. Check that DHCP broadcast requests are forwarded to a PXE server if on a different subnet (‘IPHelper’ on a Cisco router/switch) 3. A Windows XP Workstation (running as a PXE server) should have any software firewall set to allow the PXE requests through.


  • 3.  RE: DS 7.6 PXE-E53 No boot filename received

    Posted May 05, 2015 07:55 PM

    Hi andykn101

    Deployment Solution 7.6 is totally different than DS6.9, 7.1. it was quite easier in 7.1.

    All the NBS service are started.

    What Options we have to enable on DHCP server.

    PXE-E53_0.jpg

     



  • 4.  RE: DS 7.6 PXE-E53 No boot filename received

    Broadcom Employee
    Posted May 05, 2015 08:44 PM

    It looks like the services are responding, otherwise you shouldn't get any PXE-specific error at all.

    1. Client computer is powered on.
    2. If eneabled, the Network Interface Card (NIC) of the machine triggers a DHCP request.

    3. DHCP server intercepts the request and responds with standard information (IP, subnet mask, gateway, DNS etc.). In addition, it provides information about the location of a TFTP server and boot image. (The DHCP configuration would vary depending on if DHCP is located on the server with PXE serivces. For this, we will assume it is not on the same box).

    4. When the client receives this information, it contacts the TFTP server for obtaining the boot image. In the case of DS7.6, PXE will contact the Symantec Management Platform server (NS) to check if the computer is allowed to be given a boot file.

    5. TFTP server sends the boot image, and the client executes it.

    So, it would seem that you're getting to step 4, meaning that the client got information from DHCP as to a network boot service; the SMP(NS) didn't allow this and as a result TFTP didn't have a file to send.

    In this case, I would check the following:

    1. In the Symantec Management Console, select from the top menu bar, Settings>Deployment>NBS General Settings.
    2. In the Initial Deployment (Unknown Computer) Menu, check the box "Respond to unknown computers" and select a preboot environment from the dropdown menu. (If nothing shows up in this list = problem). Also, check the radio button for "Run default boot option after "n" seconds.
    3. Ensure that in the Apply to section, that your site server serving the NBS service is in the target.
    4. Save your changes.

    If you are working with an already managed computer, repeat the steps in the Redeployment (Managed Computer) Menu section, but instead of selecting a PXE boot image, select "Next Device (BIOS/EFI)". This is pretty important, if you ARE working with an already managed computer, you will need to tell the console that you want that computer to boot to a PXE image or you will have to manually intervene and hit F8. You would do that by sending a task to Boot to PXE (your PXE build).

    Please let me know if this gets you any further.



  • 5.  RE: DS 7.6 PXE-E53 No boot filename received

    Posted May 06, 2015 02:23 AM

    Hi,

     Could you do this on your server iin dos window

    net stop "_Symantec_netBoot_Server"
    net stop "_Symantec_netBoot_NSiSignal"
    net stop "_Symantec_netBoot_Mtftp"
    net stop "_Symantec_netBoot_Interface"
    net start "_Symantec_netBoot_Interface"
    net start "_Symantec_netBoot_Server"
    net start "_Symantec_netBoot_NSiSignal"
    net start "_Symantec_netBoot_Mtftp"

    then try again



  • 6.  RE: DS 7.6 PXE-E53 No boot filename received

    Posted May 06, 2015 07:01 AM

    Hi Davin_SES

    The services are all working fine.



  • 7.  RE: DS 7.6 PXE-E53 No boot filename received

    Posted May 06, 2015 07:55 AM

    cbz9104,

    I know that. but I know as well that those services are in cache memory some informations.

    Restart those services it's just a way to clear it.

     

     



  • 8.  RE: DS 7.6 PXE-E53 No boot filename received

    Posted May 06, 2015 08:15 AM

    Hello Jesse

    Thanks for your valuable response.

    Got success to resolve that error message where we stuck. 

    Now i am getting ip from DHCP but it stuck on next error.

    We are trying to installed OS through Scripted OS installation. 

     

    Intel exiting.JPG

     

    I am very frusted becoz Symantec network boot service (PXE and BSDP) service is giving problem again and again. Its not starting now and giving below message. I have to reinstalled again and again several time.

     

    Capture_0.JPG



  • 9.  RE: DS 7.6 PXE-E53 No boot filename received

    Posted May 06, 2015 08:41 AM

    Hi David

    We have installed site server on Windows 8 system. 

    Symantec network boot service (PXE and BSDP) service is giving problem again and again. Its not starting now and giving below message. I have to reinstalled again and again several time.

    Is this bcoz of Microsoft XML Core Services 6.0

    How i can installed on Microsoft XML Core Services 6.0 on Windows 8 system



  • 10.  RE: DS 7.6 PXE-E53 No boot filename received

    Broadcom Employee
    Posted May 06, 2015 10:25 AM

    Hi David,

    These services are for DS 7.1. This thread is regarding DS 7.6. The services are not the same and your suggestion wouldn't work for this case. 

    One of the changes in DS 7.6 addressed the need to start and stop those services by allowing the PXE service to communicate with the SMP as the clients boot rather than using cached information.

    The DS 7.6 services are:

    Symantec Network Boot Service (PXE and BSDP)

    Symantec Network Boot Service (TFTP)

     



  • 11.  RE: DS 7.6 PXE-E53 No boot filename received

    Posted May 06, 2015 10:29 AM

    Hello Jesse

    I have resolve my Symantec Network Boot Service (PXE and BSDP) service issue by reinstalling services.

    Now stuck on 

    Intel exiting_0.JPG

     



  • 12.  RE: DS 7.6 PXE-E53 No boot filename received

    Broadcom Employee
    Posted May 06, 2015 11:05 AM

    Hello CBZ9104,

    Here's the link for the MSXML.

    https://support.microsoft.com/en-us/kb/324460

     

     

     



  • 13.  RE: DS 7.6 PXE-E53 No boot filename received

    Posted May 06, 2015 11:27 AM

    Hello Jesse

    I have already gone through this link but there is no MSXML for Windows 8.1 Pro in article.

     



  • 14.  RE: DS 7.6 PXE-E53 No boot filename received

    Posted Oct 29, 2015 01:19 PM

    Hi this message shows up when you have Mac support enabled but PXE server is not configured properly to have Mac support. If you are not going to image the Mac uncheck the Enable Mac Support (Settings > Deployment > NBS General Settings. If you are going to image Mac then

    Add “Windows Role Services for Network File System (NFS) in File Services for Windows” on Site Server.

    Let me know if you need further help. 

    mac.JPG