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Email must be released several times and sender address becomes (none)

  • 1.  Email must be released several times and sender address becomes (none)

    Posted May 09, 2011 02:34 AM

    Hi,

    We are currently using Symantec Messaging Gateway(Brightmail) 9.5. We just upgraded the system because we had to do release several times before email is released.

    We also noted that the username becomes (none) after the first release. 

    Anybody has got a solution?

    Thank you.

    N.B: The Control center is in our Internal LAN and two scanners are in the DMZ.