Endpoint Encryption

 View Only

  • 1.  Encrypt a Windows 7 Ultimate Laptop using PGP Desktop version 10.2.0

    Posted Dec 04, 2013 10:45 PM

    I am trying to encrypt a laptop (HP ENVY 14t-3100 SPECTRE CTO Notebook PC) which is having two SSDs, during the encryption one SSD is not detecting,  Please someone help me to resolve the issue. 



  • 2.  RE: Encrypt a Windows 7 Ultimate Laptop using PGP Desktop version 10.2.0

    Posted Dec 05, 2013 05:47 AM

    Is this a known bug or will this issue resolves with the new version?



  • 3.  RE: Encrypt a Windows 7 Ultimate Laptop using PGP Desktop version 10.2.0

    Posted Dec 05, 2013 06:38 AM

    Is the undetected drive different in any way to the one that is working?  Is it formatted differently?  I'd first suggest investigating for any differences between the drives.

    Note that the below article appears to indicate GPT formatting is only supported by Symantec Encryption on Win8 UEFI:
    http://www.symantec.com/docs/TECH149543

    By the way, it's worth mentioning that you've posted in the Endpoint Encryption forums, that focusses on the former Guardian Edge product.  You might get a better response by posting in the PGP WDE forums:

    https://www-secure.symantec.com/connect/security/forums/pgp-wde-windows