Endpoint Protection Small Business Edition

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Endpoint Cloud Discovered programs enhancement

  • 1.  Endpoint Cloud Discovered programs enhancement

    Posted Sep 08, 2016 10:34 AM

    Symantec,

    Apparently this is not the first time for this enhancement request. I have a program that configures the users VoIP desk phone. The program is blocked by Symantec. If I turn the Symnatec firewall off everything works fine. Working with the program author it is not possible to open or allow ports to make this program work(I've spent enough time trying to do that). I just need this program to be added to the discovered programs list in the cloud portal. I have had this application installed for months on several computers and it still has not been discovered. There needs to be a manual process for adding applications to this discovered programs list. This has been holding me up in deploying this application to my users becasue turning off the firewall is not a secure solution. Please add this feature. Allowing programs through the local client firewalls is kind of a big deal and Symantec client does not allow it unless the application has been discovered. However, who knows what the metrics are to make a program discovered. Thank You