Endpoint Encryption

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  • 1.  Endpoint encryption password not prompting when MFA app is installed

    Posted Nov 05, 2018 01:42 AM

    I am using WatchGuard AuthPoint as our MFA for Windows PC.

    It is working fine as its intended however when it is installed on SEE client , the "password" window for new registered user is not showing.

    Anyone have experienced similar problem? or Anyone using MFA together with SEE?



  • 2.  RE: Endpoint encryption password not prompting when MFA app is installed

    Posted Nov 06, 2018 03:41 AM

    SEE relies on driver and DLL changes in order to give it access to Windows auth, and these are likely to be the same changes any other auth-based applications make, in order to perform their tasks (like messing with the msgina.dll IIRC).

    Have you tried swapping the order of install?

    I've not installed both, so would recommend you log a case with both vendors to further your investigation.



  • 3.  RE: Endpoint encryption password not prompting when MFA app is installed

    Posted Nov 06, 2018 09:36 PM

    Hi SMLatCST,

    I haven't tried swapping the order of install, I will try that and update you.

    Thanks



  • 4.  RE: Endpoint encryption password not prompting when MFA app is installed

    Posted Nov 07, 2018 12:39 AM

    Hi SMLatCST,

    Still the same.

    I do have open ticket to both vendors but they are saying that the product is working as intended