Hi,
I am installing Endpoint Protection on Windows 2003 Standard R2 64 bit server for the first time. Everything went weel on the install of the Manager. Now I have created an install package for the server and I am trying to install it but continue to get the error:
The SAVMain feature is must be installed with the Symantec AntiVirus Win64. When using the ADDLOCAL property please include SAVMain in the list of features to install.
I have looked at this error on this forum as well as on Google with no help. This is not an upgrade but a new install and none of the installation manuals have been helpful. Can someone tell me what I am doing wrong? Thanks! here is the SYMEVENT.log file.
[12/08/09 11:34:40][PID:3864] --------------------------------------------------
[12/08/09 11:34:40][PID:3864] Installed:12.8.0.11 This: 12.8.0.11
[12/08/09 11:34:40][PID:3864] Installed Version (if any) is not newer.
[12/08/09 11:34:40][PID:3864] Acquiring Global\Symevent_running mutex...
[12/08/09 11:34:40][PID:3864] Successfully acquired mutex.
[12/08/09 11:34:40][PID:3864] Installed:12.8.0.11 This: 12.8.0.11
[12/08/09 11:34:40][PID:3864] Installed version hasn't changed while waiting on the mutex.
[12/08/09 11:34:40][PID:3864] Symevent Installer (c)1998-2006 Symantec Corporation
[12/08/09 11:34:40][PID:3864] 64-bit Installer
[12/08/09 11:34:40][PID:3864] Launched from: C:\PROGRA~1\COMMON~1\SYMANT~1\SEVINS~1.EXE
[12/08/09 11:34:40][PID:3864] Compiled Version 12.8.0.11
[12/08/09 11:34:40][PID:3864] Logging Events Beginning 12/08/2009 at 11:34
[12/08/09 11:34:40][PID:3864] Operating System Detected -> Windows Server 2003 (32/64bit) or XP (x64)
[12/08/09 11:34:40][PID:3864] Additional Info: dwOSVersionInfoSize is 0x00000094
[12/08/09 11:34:40][PID:3864] Additional Info: dwMajorVersion is 0x00000005
[12/08/09 11:34:40][PID:3864] Additional Info: dwMinorVersion is 0x00000002
[12/08/09 11:34:40][PID:3864] Additional Info: dwBuildNumber is 0x00000ECE
[12/08/09 11:34:40][PID:3864] Additional Info: dwPlatformId is 0x00000002
[12/08/09 11:34:40][PID:3864] Additional Info: szCSDVersion is Service Pack 1
[12/08/09 11:34:40][PID:3864] ----------------------------------------------------
[12/08/09 11:34:40][PID:3864] CommandLine=/Q /U /NOREGAPPID SRTSP
[12/08/09 11:34:40][PID:3864] Symantec dir found using ProgramFilesDir: C:\Program Files
[12/08/09 11:34:40][PID:3864] Common Files dir location found using CommonFilesDir: C:\Program Files\Common Files
[12/08/09 11:34:40][PID:3864] Manifests directory already exists.
[12/08/09 11:34:40][PID:3864] BEGIN - WM_CREATE
[12/08/09 11:34:40][PID:3864] END - WM_CREATE
[12/08/09 11:34:40][PID:3864] BEGIN - IDM_CHECKUSAGEUPDATE
[12/08/09 11:34:40][PID:3864] Uninstalling with known AppID (or /NOREGAPPID). Updating Refcounts.
[12/08/09 11:34:40][PID:3864] END - IDM_CHECKUSAGECOUNTUPDATE
[12/08/09 11:34:40][PID:3864] BEGIN - IDM_UNINSTALL_UI
[12/08/09 11:34:40][PID:3864] END - IDM_UNINSTALL_UI
[12/08/09 11:34:40][PID:3864] BEGIN - IDM_UNINSTALL
[12/08/09 11:34:40][PID:3864] RefCount C:\WINDOWS\system32\Drivers\SYMEVENT64x86.SYS reached 0.
[12/08/09 11:34:40][PID:3864] Deleting C:\WINDOWS\system32\Drivers\SYMEVENT64x86.SYS...Deleted.
[12/08/09 11:34:40][PID:3864] RefCount C:\Program Files\Symantec\SYMEVENT64x86.SYS reached 0.
[12/08/09 11:34:40][PID:3864] Deleting C:\Program Files\Symantec\SYMEVENT64x86.SYS...Deleted.
[12/08/09 11:34:40][PID:3864] Service already marked for deletion.
[12/08/09 11:34:40][PID:3864] Deleting C:\Program Files\Common Files\Symantec Shared\SPManifests\SYMEVNT.SPM...Deleted.
[12/08/09 11:34:40][PID:3864] Deleting C:\Program Files\Common Files\Symantec Shared\SPManifests\SYMEVNT.GRD...Deleted.
[12/08/09 11:34:40][PID:3864] Deleting C:\Program Files\Common Files\Symantec Shared\SPManifests\SYMEVNT.SIG...Deleted.
[12/08/09 11:34:40][PID:3864] Removed SymProtect Manifests.
[12/08/09 11:34:40][PID:3864] Deleting C:\Program Files\Symantec\SYMEVENT64x86.INF...Deleted.
[12/08/09 11:34:40][PID:3864] Deleting C:\Program Files\Symantec\SYMEVENT64x86.CAT...Deleted.
[12/08/09 11:34:40][PID:3864] Deleting C:\WINDOWS\system32\Drivers\SYMEVENT64x86.INF...Deleted.
[12/08/09 11:34:40][PID:3864] Deleting C:\WINDOWS\system32\Drivers\SYMEVENT64x86.CAT...Deleted.
[12/08/09 11:34:40][PID:3864] Removed CAT and INF files
[12/08/09 11:34:40][PID:3864] UnRegisterWithLU() params /LUUNREG /LOG
[12/08/09 11:34:40] (SELuReg) SeLUReg32 command line /LUUNREG /LOG
[12/08/09 11:34:40] (SELuReg) BEGIN - ExtUnRegisterWithLU( )
[12/08/09 11:34:41] (SELuReg) CoCreateInstance returned: 0x0 ptrProductReg:0x1DC9A24
[12/08/09 11:34:41] (SELuReg) END - ExtUnRegisterWithLU( 1 )
[12/08/09 11:34:41][PID:3864] Deleted try 0: C:\Program Files\Symantec\SELUREG32.EXE
[12/08/09 11:34:41][PID:3864] Setting Sevinst delete to TRUE
[12/08/09 11:34:41][PID:3864] Sevinst attributes okay. Attempting to delete the copy in the Symantec Shared folder.
[12/08/09 11:34:41][PID:3864] C:\PROGRA~1\COMMON~1\SYMANT~1\SEVINS~1.EXE marked for deletion on reboot.
[12/08/09 11:34:41][PID:3864] Cannot remove directory: C:\Program Files\Common Files\Symantec Shared, Error 145
[12/08/09 11:34:41][PID:3864] C:\PROGRA~1\COMMON~1\SYMANT~1 marked for deletion on reboot.
[12/08/09 11:34:41][PID:3864] RemoveUninstallKey: Constructed reg key string: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Sevinst
[12/08/09 11:34:41][PID:3864] Sevinst Shared Usage value delete returned 0
[12/08/09 11:34:41][PID:3864] END - IDM_UNINSTALL
[12/08/09 11:34:41][PID:3864] BEGIN - IDM_ALLDONE
[12/08/09 11:34:41][PID:3864] END - IDM_ALLDONE
[12/08/09 11:34:41][PID:3864] Cannot delete Symantec directory (145).
[12/08/09 11:34:41][PID:3864] SetUpDelete: Setup succeeded