Endpoint Protection

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  • 1.  Endpoint protection increasing ping latency

    Posted Jun 24, 2009 05:22 PM
    With endpoint protection on we see in out data center latency of 15 ms on ping. If I simply disable endpoint protection it drops to >1 ms. What is going on and how can I fix this?


  • 2.  RE: Endpoint protection increasing ping latency

    Posted Jun 24, 2009 05:44 PM

    Hi,

    For us to understand you better, Please answer the following questions!!

    Have you installed the Firewall i.e. Network threat protection?

    Which version of endpoint have you installed?

    Also the operating system of the computer if NTP is installed and is enabled?


    Also please try if any of the article matches your need!!

    >>Ping response time increase with Symantec Endpoint Protection Maintenance Release 4 (SEP MR4) with Network Threat Protection compared to SEP MR3
    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2009012711494548

    >>Slow ping times on Windows Vista with Symantec Endpoint Protection 11 installed and Network Threat Protection enabled.
    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008042811212248



  • 3.  RE: Endpoint protection increasing ping latency

    Posted Jun 25, 2009 12:04 AM
    This issue is fixed in MR4MP2..so you need to upgrade to the latest version to fix this issue.


  • 4.  RE: Endpoint protection increasing ping latency

    Posted Jun 25, 2009 02:30 AM
    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008042811212248


  • 5.  RE: Endpoint protection increasing ping latency

    Posted Jun 25, 2009 11:22 AM
    Looks like I need to upgrade to MP2.  


  • 6.  RE: Endpoint protection increasing ping latency

    Posted Jun 25, 2009 12:25 PM
    Upgrade to SEP MR4MP2 . your problem has been fixed in this release.