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Endpoint recovery tool PDF states to perform the following but extraction is failing ?

  • 1.  Endpoint recovery tool PDF states to perform the following but extraction is failing ?

    Posted Apr 19, 2012 04:43 PM
    Have copy of the Symantec Endpoint Recovery Tool which means downloading the Endpoint def files (20120419-002-v5i32.exe) but when running the command in the PDF which is provided it says it completed but it does not extract files. The command using is: 5. Open a command prompt and enter the following command: C:\TEMP\<name of Intelligent Updater file> /extract VIRSCAN.zip C:\TEMP\virusdefs


  • 2.  RE: Endpoint recovery tool PDF states to perform the following but extraction is failing ?

    Posted Apr 20, 2012 04:43 AM

    ...and just use whatever tool you're comfortable with when unzipping the definitions.  The important thing is that they are unzipped and available, it doesn't matter how you extract them.

    http://www.symantec.com/docs/TECH131732

    I personally like using 7zip, but as the above article states, the builtin Windows zipper will to the trick.