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  • 1.  Enforce WebGUI - IE and Chrome Not Working

    Posted May 08, 2017 02:19 AM

    Hi everybory

    Since when is IE and Chrome not working anymore to access the Enforce WebGUI?
    IE always throws a certificate error (RC4) and Chrome is reported as "Unsupported browser" after accessing the webpage.

    Firefox works, but is not a browser we support in our company environment.

    Anything we can do?

    Cheers



  • 2.  RE: Enforce WebGUI - IE and Chrome Not Working

    Posted May 08, 2017 04:23 AM

    Hello,

     

    What's your DLP version?

     

    Chrome is not a supported browser. Try IE 11.

     

     



  • 3.  RE: Enforce WebGUI - IE and Chrome Not Working

    Posted May 08, 2017 05:18 AM

    I managed to get over the error message in IE11 by changing the certificates for the WebGUI.

    Is there any way to get Chrome running without reverse-engineering? I suppose this is an issue with the ancient Yahoo User Interface used for Enforce Administration, right?



  • 4.  RE: Enforce WebGUI - IE and Chrome Not Working
    Best Answer

    Posted May 08, 2017 04:13 PM

    You can use Chrome, Safari or some other unsupported browser by changing the manager.properties file.

    • On the Enforce server, go to \SymantecDLP\Protect\config
    • Open manager.properties in you favorite text editor
    • Find "com.vontu.manager.unsupported_browser_authentication = false"
    • Change "false" to "true"
    • Save and close the file

    No Vontu services or Enforce server restart required to begin using Chrome, Safari or something else immediately. Chrome generally works great. I have noticed a few quirks here and there that you won't see when using IE or Firefox.



  • 5.  RE: Enforce WebGUI - IE and Chrome Not Working

    Posted May 09, 2017 02:16 AM

    Hi Ethan

    Works marvellous, thanks. I'd rather live with a few little quirks before I have to use Firefox or IE :)