Data Loss Prevention

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  • 1.  epda CPU and RAM issue

    Posted Sep 22, 2012 04:52 PM

    Dear All

    Hi as you can see in the following screenshots,epda is consuming resources on that client computer,

    How can i check why the issue is happening?

    What is DLP agent Checking?

    How can i exclude files if they are clean?

    Is there any way to lighten agent?

    Is there any log files about what is happening on the client computer?

    Client is running Windows 7 X64 SP1



  • 2.  RE: epda CPU and RAM issue

    Broadcom Employee
    Posted Sep 23, 2012 12:40 AM

    whats the policy you have set for monitoring?

     



  • 3.  RE: epda CPU and RAM issue

    Posted Sep 24, 2012 11:25 AM

    do you have anything in the system logs for a associated event id?

     

    also what apps are you monitoring and what kinda specs are on the endpoint?

    also are there hibernatin files that it scanning i have seen this in XP previoulsy

    do you have any AV exclusions for the folder?

    you may also want to Check the server settings under -> "Endpoint_Server"->Configure->Agent Configuration

     

    hope this helps



  • 4.  RE: epda CPU and RAM issue

    Posted Jan 03, 2013 02:29 PM
    I'm interested in this resolution as well. We have been having computers here at work where EDPA.exe takes 50% of the CPU and makes working impossible.


  • 5.  RE: epda CPU and RAM issue

    Posted Jan 16, 2013 02:11 PM

    We have the same problems.  I've found the memory size is dependant on the policies adn their exceptions, but it seems to randomly max out the CPU until the agent is restarted. 

    Jeremy