Endpoint Protection

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  • 1.  EPM shows outdated clients even though they are up to date

    Posted Jan 15, 2018 05:44 AM

    Hi,

     

    I'm having small issues with the newest EPM version 14.0.1 (14.0.1 RU1) Build 3752 (14.0.3752.1000).

     

    All clients except 3-4 are online with the newest updates. The three other clients receive packages from the server or are updated in general (I didn't see where it got the updates from).

    Even though they are updated, the EPM still shows them as outdated with dates from the end of november 2017.

     

    Is there anything that is causing that? Is anyone having the same problems?

     

    Regards & thanks in advance



  • 2.  RE: EPM shows outdated clients even though they are up to date

    Posted Jan 15, 2018 06:51 AM

    Do you see the green dot on the client? Is the client communication with the SEPM server?



  • 3.  RE: EPM shows outdated clients even though they are up to date

    Posted Jan 15, 2018 07:13 AM

    Could be a cosmetic issue. What happens if you delete the client out of SEPM and let it check back in?

    May need to get a case opened up so they can review.