Endpoint Protection

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  • 1.  Error 0x100010000

    Posted Jul 23, 2014 06:55 AM
      |   view attached

    Hi all

    I have some problems with my SEP

    Environment:

    Win 2008 R2 x64 with all patches - on Vmware

    SEP 12.1.4 mp1a

    Embedded Database

     

    1 month ago I upgraded SEP from 12 ru2 mp1 – nothing happened(several restart server)

    Yesterday I decided that I clean log from database, database hung

    I restart server but DB not starting, I repaired DB(with add/remove program) and force recreation log: "dbsrv12 -f "C:\Program Files\Symantec\Symantec Endpoint Protection Manager\db\sem5.db”

    DB was started but after restart server DB not starting

    I’ve check ODBC but I see nothing – I add ODBC – that I have info that ODBC exist(yes I know x64 I check in c:\windows\syswow64\odbcad32)

    I forced add ODBC, DB started but now I have error : “Error: Unexpected server error 0x10010000”

    and Home, Monitors, and Report tabs are blank, command “log off” form SEPM not working

    ODBC connection - ok

    Log “scm-server-0” looks ok (licence ok) - but I see many entries : “THREAD XX INFO: Passwords in objects invalidated”

    Please give me some advice what now

    Again repair DB, maybe uninstall SEPM with remove DB and install again?

    Java problem?

    Any Idea?.....

    In attachement log ”scm-server-0”

    Regards SULIG

     

    Attachment(s)

    zip
    scm-server-0.zip   3 KB 1 version


  • 2.  RE: Error 0x100010000

    Posted Jul 23, 2014 06:59 AM

    How much disk space available in drive ?

    See articles

    Unexpected server error 0x10010000 <site name> <server>

    Article:TECH105218 | Created: 2008-01-25 | Updated: 2012-06-03 | Article URL http://www.symantec.com/docs/TECH105218


  • 3.  RE: Error 0x100010000
    Best Answer

    Posted Jul 23, 2014 07:00 AM

    Run the managment server configuration wizard once..

     



  • 4.  RE: Error 0x100010000

    Posted Jul 23, 2014 07:02 AM

    Disk free 20 GB

    Yes I see articles - ODBC ok



  • 5.  RE: Error 0x100010000

    Posted Jul 23, 2014 07:54 AM

    Check

    Home, Monitors, and Report tabs blank. Error: Unexpected server error 0x10010000

    Article:TECH164323  |  Created: 2011-07-11  |  Updated: 2011-08-25  |  Article URL http://www.symantec.com/docs/TECH164323

    Unknown exception: 0x10010000 error: com.sygate.scm.server.task.TelemetrydataTask referencing HTTP 409 conflict

    Article:TECH167604  |  Created: 2011-08-19  |  Updated: 2012-04-25  |  Article URL http://www.symantec.com/docs/TECH167604

     https://www-secure.symantec.com/connect/forums/errorcode-0x10010000-also-sepm-console-blank-home-montiors-and-reports-tab