Endpoint Protection

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  • 1.  Error 1324 during SEP 12 installation

    Posted Oct 27, 2014 06:05 AM

    Hi All

     

    I have a problem during SEP 12 upgrade on a Windows 2008 Standard 32 bit server.

    When I launch setup I have an error message
    Error 1324. The path progam files contains an invalid charatcer

    Already serched on Google, but there is solution about this error only for path to Documents and Images folder and the solution doesn't apply for my issue.

    On Symantec forum suggest also to search Program Files on registry to find where the invalid character is, but is a endless search .........

    Tried also with CleanWipe tools, it run successfully removed the prevoius version ( SEP 11 ) but doesn't solve the problem

     

    Could you help me ? Have you any hint or suggestion ?

     

    Thanks

     

    Luca



  • 2.  RE: Error 1324 during SEP 12 installation

    Posted Oct 27, 2014 06:07 AM
    Please post the SEP_INST.log file located in %temp% directory


  • 3.  RE: Error 1324 during SEP 12 installation

    Posted Oct 27, 2014 06:30 AM
      |   view attached

    As attachment the log file

    Attachment(s)

    docx
    SEP_INST_9.docx   32 KB 1 version


  • 4.  RE: Error 1324 during SEP 12 installation

    Posted Oct 27, 2014 06:37 AM

    check this

    "Error 1324 The folder path "Program files" contains an invalid character appearing when the Software Delivery agent Plug-in runs

     

    http://www.symantec.com/business/support/index?page=content&id=TECH156833



  • 5.  RE: Error 1324 during SEP 12 installation
    Best Answer

    Posted Oct 27, 2014 09:31 AM

    Run Fixit given in the link below

    http://answers.microsoft.com/en-us/windows/forum/windows_vista-windows_programs/the-folder-path-program-files-contains-an-invalid/01bfc815-0749-45c0-b2a2-6fc42aed7ccf

    Direct access to fix it tool from MS

    http://support2.microsoft.com/mats/program_install_and_uninstall

    Backup the Data first along with registry



  • 6.  RE: Error 1324 during SEP 12 installation

    Posted Oct 27, 2014 09:46 AM

    Thanks

     

    Fixed with MS tools !!

     

    Luca



  • 7.  RE: Error 1324 during SEP 12 installation

    Posted Oct 27, 2014 09:53 AM

    Perfect thank you for marking as solution this will helps other forum user's too.