Deployment Solution

Dear,

I'm having problems capturing image.

ErrorMessage: The Exception have occured in Client Imaging Task. Exception has occured in function SMPPackage.cpp() at Line No 233. Type of exception is GeneralError. Error is callDSPSInfoOperationService()have failed. Return XML is =. Error from HttpGet = HTTP error occured. Error Description is utilCSMPPackagecallDSPSInfoOperationService. Value of Windows error code = 6 and message is The handle is invalid.

mmarmori,

We will need more information than just the error code. Can you grab the log files from automation as shown in the below article? We will need dstasks.log, pectagent.log and smp.log.

https://support.symantec.com/en_US/article.HOWTO95220.html

You can email me the log files directly through pm if needed, there will be i.p. addresses and computer names in the files that may be sensitive.