Data Loss Prevention

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  • 1.  Error configuring Directory Connection

    Broadcom Employee
    Posted Sep 09, 2016 08:24 AM

    Hello fellows,
     
    I’m having a problem configuring a Directory connection in a DLP 14.5 installation. The error that appears at the Enforce Console is:
     
    “Could not log in to the directory server with the specified credentials.”
     
    At tomcat’s log, the error appears like this:
     
    “Caused by: javax.naming.AuthenticationNotSupportedException: [LDAP: error code 8 - 00002028: LdapErr: DSID-0C0901FB, comment: The server requires binds to turn on integrity checking if SSL\TLS are not already active on the connection, data 0, v1db1 ]”
     
    I already tried another Domain Admin credentials, but no success.

    I tried the "Use Secure Connection (SSL) option too. All options, with different credentials, alternative “Base DN’s”. The weird thing is that I made an AD integration with Data Insight and SEP in the same environment and it works smoothly.
     
    I found that maybe is needed to import the AD certificate to make this work, but I tried that to with no results.
     
    If anyone have some clue about this error, I’ll appreciate it.
     
    Thank you!



  • 2.  RE: Error configuring Directory Connection
    Best Answer

    Posted Sep 12, 2016 10:31 AM

    Yes you will need to import the Active Directory certificate into your keystore within the Enforce System.

    There is a tool called sslkeytool if i remember correctly that can help out.  THis article on Connect talks about this tool and how it works: https://www.symantec.com/connect/articles/sslkeytool-utility-and-server-certificates

    You will need to import the cert from AD to the system.