Endpoint Protection

 View Only
  • 1.  Error: LiveUpdate encountered one or more errors. Return code = 4" in LiveUpdate status in Symantec Endpoint Protection Manager

    Posted Jan 15, 2014 10:35 PM

    dear All ,

    please provide the good solution for this erro (

    (Error: LiveUpdate encountered one or more errors. Return code = 4" in LiveUpdate status in Symantec Endpoint Protection Manager )

     

    I am use these steps but not work,

    Symantec Endpoint Protection 12.1

    1. Open a command window, then browse to:
      C:\Program Files\Symantec\Symantec Endpoint Protection Manager\bin
    2. Type lucatalog -cleanup and press Enter.
    3. Type lucatalog -forcedupdate and press Enter.
    4. Run LiveUpdate to verify that there are no errors.120px_SEPM Error.JPG


  • 2.  RE: Error: LiveUpdate encountered one or more errors. Return code = 4" in LiveUpdate status in Symantec Endpoint Protection Manager

    Broadcom Employee
    Posted Jan 15, 2014 10:49 PM

    "Error: LiveUpdate encountered one or more errors. Return code = 4" in LiveUpdate status in Symantec Endpoint Protection Manager

    http://www.symantec.com/business/support/index?page=content&id=TECH103112

    check this link



  • 3.  RE: Error: LiveUpdate encountered one or more errors. Return code = 4" in LiveUpdate status in Symantec Endpoint Protection Manager

    Posted Jan 16, 2014 08:27 AM

    Post the log.liveupdate file for review



  • 4.  RE: Error: LiveUpdate encountered one or more errors. Return code = 4" in LiveUpdate status in Symantec Endpoint Protection Manager

    Posted Jan 16, 2014 08:35 AM

    You get this error because of proxy , either its incorrect or authentication is net set

    open sepm

    admin

    servers

    under liveudpate tab, set the proxy info



  • 5.  RE: Error: LiveUpdate encountered one or more errors. Return code = 4" in LiveUpdate status in Symantec Endpoint Protection Manager

    Posted Apr 23, 2014 06:38 PM

    lasttime when I check the service account, for downloading Liveupdate it was locked :-)



  • 6.  RE: Error: LiveUpdate encountered one or more errors. Return code = 4" in LiveUpdate status in Symantec Endpoint Protection Manager

    Posted Apr 24, 2014 02:38 AM

    Hi,

    did you check did the CPU Usage was high?

    i do faced similar situation, but when i check the com port it was working fine, but i noticed that (javaw) was having very high utilize on the CPU, therefore i stop the sepm service and reboot the server and enabled back sepm service. Things are very fine at the moment



  • 7.  RE: Error: LiveUpdate encountered one or more errors. Return code = 4" in LiveUpdate status in Symantec Endpoint Protection Manager

    Posted Aug 11, 2014 07:46 PM

    So how did you finally make it to work guys?