Endpoint Protection

On a number of my server I am receiving an error:

Event Type: Error
Event Source: SRTSP
Event Category: None
Event ID: 4
Date:  12/10/2009
Time:  17:41:46
User:  N/A
Computer: MP-FTP
Description:
Error loading virus definitions.
Data:
0000: 00 00 00 00 01 00 54 00   ......T.
0008: 00 00 00 00 04 00 08 c0   .......À
0010: 00 00 00 00 00 00 00 00   ........
0018: 00 00 00 00 00 00 00 00   ........
0020: 00 00 00 00 00 00 00 00   ........

Check this fourms.

http://www.symantec.com/connect/forums/srtsp-error-code-4-system-event-log

can you check why it is reporting the past date?

does the present date have the same error.

Hi pete,

We have create evening update schedule for SEPM ,client , and scan.

I shown date as a Example

is the client not updated?

is this supposed to get the updates from Symantec liveupdate or SEPM?

Hello,

This could occur due to Virus definition corruption. I would request you to follow the steps provided in the Article below:

How to clear out definitions for a Symantec Endpoint Protection 12.1 client manually

http://www.symantec.com/docs/HOWTO59193

Hope that helps!!