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  • 1.  Error on Project Check-In for SMP 7.5 HF1 and WF 7.5

    Posted Dec 10, 2013 12:33 PM

    Dear All,

    I am trying to check my project into my server and I am getting an error when trying to create the folder:

    Untitled.png

    When I look into the Error Log, I see:

    Application Name : LogicBase.ToolCore.exe
    Process ID : 6172
    Date :10/12/2013 17:21:05
    Log Level :Error
    Log Category :Symantec.Workflow.Manager.Repository.ServerOperation
    Machine Name : PRODSMP
    Message :
    System.ServiceModel.ProtocolException: The content type text/html; charset=utf-8 of the response message does not match the content type of the binding (multipart/related; type="application/xop+xml"). If using a custom encoder, be sure that the IsContentTypeSupported method is implemented properly. The first 1024 bytes of the response were: '<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">
    <html xmlns="http://www.w3.org/1999/xhtml">
    <head>
    <title>IIS 7.5 Detailed Error - 500.19 - Internal Server Error</title>
    <style type="text/css">
    <!--
    body{margin:0;font-size:.7em;font-family:Verdana,Arial,Helvetica,sans-serif;background:#CBE1EF;}
    code{margin:0;color:#006600;font-size:1.1em;font-weight:bold;}
    .config_source code{font-size:.8em;color:#000000;}
    pre{margin:0;font-size:1.4em;word-wrap:break-word;}
    ul,ol{margin:10px 0 10px 40px;}
    ul.first,ol.first{margin-top:5px;}
    fieldset{padding:0 15px 10px 15px;}
    .summary-container fieldset{padding-bottom:5px;margin-top:4px;}
    legend.no-expand-all{padding:2px 15px 4px 10px;margin:0 0 0 -12px;}
    legend{color:#333333;padding:4px 15px 4px 10px;margin:4px 0 8px -12px;_margin-top:0px;
     border-top:1px solid #EDEDED;border-left:1px solid #EDEDED;border-right:1px solid #969696;
     border-bottom:1px solid #969696;background:#E7ECF0;font-weight:bold;'. ---> System.Net.WebException: The remote server returned an error: (500) Internal Server Error.
       at System.Net.HttpWebRequest.GetResponse()
       at System.ServiceModel.Channels.HttpChannelFactory.HttpRequestChannel.HttpChannelRequest.WaitForReply(TimeSpan timeout)
       --- End of inner exception stack trace ---

    Server stack trace:
       at System.ServiceModel.Channels.HttpChannelUtilities.ValidateRequestReplyResponse(HttpWebRequest request, HttpWebResponse response, HttpChannelFactory factory, WebException responseException, ChannelBinding channelBinding)
       at System.ServiceModel.Channels.HttpChannelFactory.HttpRequestChannel.HttpChannelRequest.WaitForReply(TimeSpan timeout)
       at System.ServiceModel.Channels.RequestChannel.Request(Message message, TimeSpan timeout)
       at System.ServiceModel.Dispatcher.RequestChannelBinder.Request(Message message, TimeSpan timeout)
       at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
       at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
       at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

    Exception rethrown at [0]:
       at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
       at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
       at Symantec.Workflow.Manager.Repository.Proxy.IWorkflowRepositoryService.LoginUser(String Email, String Password)
       at Symantec.Workflow.Manager.Repository.ServerOperation.Login()
       at Symantec.Workflow.Manager.Repository.ServerOperation.BeginExecution()

    This is the first time that I have tried checking in my project since I upgraded to SMP 7.5/WF 7.5 and am wondering what the problem might be.

    Which Web Service is it using on the SMP 7.5?

    Strangely, however, I can publish the Workflow (probably successfully)!?

    Kindest regards,

    QuietLeni



  • 2.  RE: Error on Project Check-In for SMP 7.5 HF1 and WF 7.5
    Best Answer

    Posted Dec 10, 2013 12:56 PM

    The Designer tool calls a web service in the SMP Workflow virtual directory on the SMP... I believe it's EnterpriseManagement.svc.

    I'd check and see if you can access the EnterpriseManagement service directly on the SMP. It looks like calls to the web service resolve as a 500.19 (which is: The requested page cannot be accessed because the related configuration data for the page is invalid)

    It's possible the user account you're using for your app pool (the app pool hooked up to Altiris\Workflow) doesn't have rights to the web site directory, so it can't read the web.config



  • 3.  RE: Error on Project Check-In for SMP 7.5 HF1 and WF 7.5

    Posted Dec 11, 2013 05:59 AM

    reecardo,

    Oh dear - the whole of the Altiris\Workflow\Web directory that the EnterpriseManagement service is in has gone.

    I wonder if this is a result of installing SMP 7.5?



  • 4.  RE: Error on Project Check-In for SMP 7.5 HF1 and WF 7.5
    Best Answer

    Posted Dec 11, 2013 07:01 AM

    Hmmm. I think that I have a "fix" for this.

    I went back to the snapshot of the server with WF 7.5 and SMP 7.5 on it and copied the Altiris\Workflow\Web directory out of the server and placed it back in the Symantec\Workflow directory. Then I opened up IIS and moved the indicated directory for the EnterpriseManagement Service over to Symantec\Workflow\Web from Altiris\Workflow\Web.

    Not very nice, but the system is now working properly.



  • 5.  RE: Error on Project Check-In for SMP 7.5 HF1 and WF 7.5

    Broadcom Employee
    Posted Dec 11, 2013 07:20 AM

    For what it is worth - this is definitely not an expected result for SMP 7.5 install or upgrade. I do not recall this kind of issue being raised before either.



  • 6.  RE: Error on Project Check-In for SMP 7.5 HF1 and WF 7.5

    Posted Dec 11, 2013 08:24 AM

    After Installing 7.5 i haven seen the 2 Workflow Applications using the non existing "ProcessManager" Application Pool.

    Check your Application Pools (and the settings of the three Workflow Applications).



  • 7.  RE: Error on Project Check-In for SMP 7.5 HF1 and WF 7.5

    Posted Dec 11, 2013 11:40 AM

    My Application Pools:

    Untitled_0.png