Endpoint Protection

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  • 1.  Error upgrading SEPM to 12.1.4104.4130

    Posted Jul 02, 2014 12:08 PM
      |   view attached

    I am in the process upgrading my SEPM from version 12.1.4023.4080 to version 12.1.4104.4130. During the upgrade process after Upgrading Database Schema I get an error occured message. I have attached the log file.

     

     

    Attachment(s)

    txt
    Upgrade-0.txt   15 KB 1 version


  • 2.  RE: Error upgrading SEPM to 12.1.4104.4130
    Best Answer

    Posted Jul 02, 2014 12:14 PM

    Could you share error screen shot ?

    Please see this articles

    Migration of the Symantec Endpoint Protection Manager to 12.1 RU4 MP1 fails when the FG_CONTENT group's size is greater than 30000MB

    Article:TECH216465 | Created: 2014-04-07 | Updated: 2014-06-10 | Article URL http://www.symantec.com/docs/TECH216465


  • 3.  RE: Error upgrading SEPM to 12.1.4104.4130

    Posted Jul 02, 2014 12:15 PM
    Did you run the upgrade.bat file?


  • 4.  RE: Error upgrading SEPM to 12.1.4104.4130

    Broadcom Employee
    Posted Jul 02, 2014 01:19 PM

    Hi,

    Did you stop the manager service prior to start the upgrade process?

    Give an attempt by running upgrade.bat file.

    #Edit

    However it seems workaround provided in this article should resolve the problem: http://www.symantec.com/docs/TECH216465

     


  • 5.  RE: Error upgrading SEPM to 12.1.4104.4130

    Posted Jul 02, 2014 01:32 PM

    Here is a screenshot of when I receive the error during the upgrade process.

    7-2-2014 12-31-09 PM.png



  • 6.  RE: Error upgrading SEPM to 12.1.4104.4130

    Posted Jul 02, 2014 01:33 PM

    I did not run the upgrade.bat. I ran the setup.exe.



  • 7.  RE: Error upgrading SEPM to 12.1.4104.4130

    Posted Jul 02, 2014 01:34 PM

    I did stop the manager service before starting the upgrade. I will try running the update.bat.



  • 8.  RE: Error upgrading SEPM to 12.1.4104.4130

    Posted Jul 02, 2014 01:50 PM