Endpoint Protection

 View Only
Expand all | Collapse all

Event Viewers getting blocked by SEP client

  • 1.  Event Viewers getting blocked by SEP client

    Posted Apr 29, 2011 12:16 PM

    Dear All,

    Please provide me solution for as stated problem:

    I'm using SEP-M MR4 application and all member windows 2K3 servers are members of SEP server client.

    Now My Business Security Team has implemented RSA Envision application on onther machines and now they are saying to enable the event viewer logs such as Application/System & Security on rest of member servers of SEP client. My problem is once I enable the Security logs (Success/Failure) then event viewer logs are not reporting to RSA Envision server.

    Once I disabled the SEP client services on other servers then all require event viewer logs are getting on RSA Envision server and Telnet port is open for both enviroment from Hardware Firewall.

    If I disable the SEP client services on other servers than most challenging task for virus attack within Intranet/Internet network. Please suggest me to how to get this event logs with running SEP client.

    I am assuming; may be somewhere I have to do changes on SEP-M MR4 server but How thats I don't know (:?

    I appreciate you all; if you may help me on this.

    My Best,

    Simon SD



  • 2.  RE: Event Viewers getting blocked by SEP client

    Posted Apr 29, 2011 12:45 PM

    For troubleshooting purposes, try adding an "Allow All" rule to the top of your firewall ploicy. Test and see if the logs are getting to the RSA server. Keep moving the rule down the list until the issue comes back, then troubleshoot the FW rule just above the last one tested.



  • 3.  RE: Event Viewers getting blocked by SEP client

    Posted Apr 29, 2011 12:46 PM

    if you have network threat component of SEP installed 

    go to add/remove programs

    select sep

    modify

    remove it



  • 4.  RE: Event Viewers getting blocked by SEP client

    Posted Apr 29, 2011 01:38 PM

     

    Configuring Symantec Endpoint Protection Manager to use RSA SecurID Authentication

    If your corporate network includes an RSA server, you need to install the software for an RSA ACE Agent on the computer on which you installed Symantec Endpoint Protection Manager and configure it as a SecurID Authentication client.

    To configure Symantec Endpoint Protection Manager to use RSA SecurID authentication

    1. Install the software for the RSA ACE Agent on the same computer on which you installed the management server. You can install the software by running the Windows .msi file from the RSA Authentication Agent CD.
    2. Copy the nodesecret.rec, sdconf.rec, and agent_nsload.exe files from the RSA ACE server to the computer on which you installed the management server.
    3. At the command prompt, type the following command:

      agent_nsload -f nodesecret.rec -p password for the nodesecret file

    4. In the console, click Admin, and then click Servers.
    5. Under View Servers, select the management server to which you want to connect an RSA server.
    6. Under Tasks, click Configure SecurID authentication.
    7. In the Welcome to the Configure SecurID Authentication Wizard panel, click Next.
    8. In the Qualification panel of the Configure SecurID Authentication Wizard panel, read the prerequisites so that you can meet all the requirements.
    9. Click Next.
    10. In the Upload RSA File panel of the Configure SecurID Authentication Wizard panel, browse for the folder in which the sdconf.rec file resides.You can also type the path name.
    11. Click Next.
    12. Click Test to test your configuration.
    13. In the Test Configuration dialog box, type the user name and password for your SecurID, and then click Test.

      It now authenticates successfully.



  • 5.  RE: Event Viewers getting blocked by SEP client

    Posted Apr 29, 2011 01:40 PM

     

    About prerequisites for using RSA SecurID with the Symantec Endpoint Protection Manager

    If you want to authenticate administrators that use the Symantec Endpoint Protection Manager with RSA SecurID, you need to enable encrypted authentication by running the RSA installation wizard.


    Before you run the wizard, make sure that:

    • You have an RSA ACE server installed

    • The computer on which you installed the management server is registered as a valid host on the RSA ACE server

    • Create the Node Secret file for the same host

    • The sdconf.rec file on the RSA ACE server is accessible on the network

    • A synchronized SecurID card or key fob has been assigned to a management server account. The logon name must be activated on the RSA ACE server

    • The administrator has the RSA PIN or password available


    Symantec supports the following types of RSA logons:

    • RSA SecurID token (not software RSA tokens)

    • RSA SecurID card

    • RSA keypad card (not RSA smart cards)

    To log on to the management server with the RSA SecurID, the administrator needs a logon name, the token (hardware), and a pin number.



  • 6.  RE: Event Viewers getting blocked by SEP client

    Posted Apr 29, 2011 03:09 PM

    Not promising this will fix it, but if you really are using MR4 (11.0.4000) then you're over two years behind on improvements to the product and bug fixes (and patching identified security vulnerabilities). You may wish to consider migrating up to the newest:

    Release notes for Endpoint Protection and Network Access Control 11
    http://www.symantec.com/docs/TECH103087

    Migrating to Symantec Endpoint Protection 11.0 RU6/6a
    http://www.symantec.com/docs/TECH131653

    Migrating to Symantec Endpoint Protection 11.0.6300 (RU6 MP3)
    http://www.symantec.com/docs/TECH155655

    sandra



  • 7.  RE: Event Viewers getting blocked by SEP client

    Posted Apr 30, 2011 05:24 AM

    Thanks for your comment. But suggest, If I beyond of techonolgy years than It will not say us to block such smaller objective like my mail request.

    I will move forward with your comment later on. But will u suggest me to how to get rid with current situation?

    Its simple, If I disable SEP services than my request will get according me but If I have SEP client than I can't stop it SEP client on prodcution environment. Let me suggest; if have any good way to safe my environment with SEP client and logs.

    Thanks,

    Simant D.



  • 8.  RE: Event Viewers getting blocked by SEP client

    Posted Apr 30, 2011 05:54 AM
      |   view attached

    Dear Cycletech,

    Plz see the attached file. I'm not much aware with firewall setting. Kindly let me know the changes with steps. It may help to go on production and do.

    My Best,

    Simon

    Attachment(s)

    doc
    sep.doc   311 KB 1 version


  • 9.  RE: Event Viewers getting blocked by SEP client

    Posted Apr 30, 2011 05:57 AM
      |   view attached

    Dear Rafeeq,

    In my environment NTP has not enabled for entire SEP client machines. Plz let me know any other way.

    Plz see the also attached SEP client report which help us to understand about my prod environment.

    my best,

    Simon

    Attachment(s)

    doc
    sep_0.doc   311 KB 1 version


  • 10.  RE: Event Viewers getting blocked by SEP client

    Posted Apr 30, 2011 06:01 AM

    Dear ABN,

    Thanks for your comment. As my request is only for security logs and I'm not using any RSA client on this machine. Simple installed the sep client and facing issue with current situation.

    Plz suggest any alternet option.

    My Best,

    Simon SD



  • 11.  RE: Event Viewers getting blocked by SEP client

    Posted Apr 30, 2011 06:06 AM
      |   view attached

    Dear All,

    Thanks for your comment. As my request is only for security logs and I'm not using any RSA client on this machine. Simple installed the sep client and facing issue with current situation.

    My Business Security team needs to be security logs (Application/System/Security) of sep client machine.

    Kindly see the attached sheet for more details. Plz suggest any alternet option.

    My Best,

    Simon SD

    Attachment(s)

    doc
    sep_1.doc   311 KB 1 version