Symanec Protection Suites

 View Only
  • 1.  Excel 2016 slow when printing "entire workbook" in a sheet.

    Posted Nov 06, 2017 08:52 AM

    Hi all.

    Some of my users complain about slow (eventually hanging) computers when printing entire workbook in Excel 2016. I have been trying to reproduce the problem on different computers

    SEPM version is 14.0.2349.0100 client versions are 14.0.2349.0100 (apparently the same)

    Both an i3 and i5 with Excel 2016 and SEP prints very slow - and sometimes completely stalls

    Two i7 with Excel 2016 and 2007 and SEP prints ok.

    An i5 with Excel 2016 but without SEP also prints out ok.

    Based on above I conclude that SEP slows dows Excel when printing entire workbook in a way that I can't really tell.

    Anyone in here got any idea how to solve this (without buying i7 to everyone)

    Regards, Lars.

     



  • 2.  RE: Excel 2016 slow when printing "entire workbook" in a sheet.

    Posted Nov 06, 2017 08:53 AM

    What components are installed? What happens if you start by disabling application and device control as a test?

    Additionally, see this KB article about  a known issue:

    http://www.symantec.com/docs/TECH246788