Endpoint Protection

 View Only
  • 1.  explorer.exe hangs, right click refresh

    Posted Jan 16, 2018 04:57 AM

    After installing sep 14.0.1.MP1 on windows 10 1607 edition, explorer.exe hangs. when i right click on desktop and click on refresh windows hangs. after 2-3 mins it came back to normal.



  • 2.  RE: explorer.exe hangs, right click refresh

    Posted Jan 16, 2018 06:26 AM

    it work ok if you uninstall or stop SEP?

     



  • 3.  RE: explorer.exe hangs, right click refresh

    Posted Jan 16, 2018 06:42 AM

    yes it works without sep, i tried to install sep without firewall and it works perfectly fine. i am going through with the same problem which this thread user is going on https://www.symantec.com/connect/forums/windows-defender-firewall-sep-1401-14-ru1-build-3752

     



  • 4.  RE: explorer.exe hangs, right click refresh

    Posted Jan 16, 2018 07:40 AM

    Make sure you get a case opened up as they'll need advanced debug logs while the problem is re-produced.