Endpoint Protection

Hi There

 

Please see log below. Would appreciate if anyone or Symantec could assist? Thanks,

 

Windows Version info:    
Operating System: Windows XP (5.1.2600 Service Pack 2)    
Network  info:    
No.0  "Local Area Connection"       
"National Semiconductor Corp. DP83815/816 10/100 MacPhyter PCI Adapter" 192.168.0.5     
 --- server address : 192.168.0.2    
1172 10/22/2007 10:31:52 PM Information 12070306 Network Threat Protection applied a new IPS Library .
1173 10/22/2007 10:31:53 PM Information 12070301 Connected to Symantec Endpoint Protection Manager 192.168.0.2
1174 10/22/2007 10:38:18 PM Information 12070104 Fail to install teefer driver
1175 10/22/2007 10:41:36 PM Information 12070104 Fail to install teefer driver
1176 10/22/2007 10:44:47 PM Information 12070104 Fail to install teefer driver
1177 10/22/2007 10:48:28 PM Information 12070104 Fail to install teefer driver
1178 10/22/2007 10:52:52 PM Information 12070104 Fail to install teefer driver
1179 10/22/2007 10:54:54 PM Information 12070304 Disconnected from Symantec Endpoint Protection Manager.
 --- server address : 192.168.0.2

 

Hi There

 

Here is an extract of the debug log so possibly Symantec can finally resolve.

 

11/29 21:43:15 [1528:724] firewall feature status:0
11/29 21:43:15 [1528:724] Detect wps driver status:1
11/29 21:43:23 [1528:724] TFMAN: HrInstallTeefer2 failed(-2146500093).
11/29 21:43:23 [1528:724] Fail to install teefer driver
11/29 21:43:23 [1528:724] Changing control mode 0
11/29 21:43:23 [1528:724] Init TPM device...
11/29 21:43:23 [1528:724] TPMIO: TmpVendorID = 0
11/29 21:43:23 [1528:724] Creating SyLink...
11/29 21:43:24 [1528:724] AVMan: Entering ReceiveMessage with msg id 262147
11/29 21:43:24 [1528:724] AVMan: Leaving ReceiveMessage
11/29 21:43:24 [1528:724] LUMan: Entering ReceiveMessage with message id 262147

11/29 21:44:57 [1528:1108] DnsHelper: update DNS ServerList
11/29 21:44:57 [1528:1108] AutoLocation:Default, HiTest:Unknown
11/29 21:44:57 [1528:4004] AVMan: invoking GetOpStateString.
11/29 21:44:57 [1528:4004] AVMan: Entering GetOpStateString
11/29 21:45:01 [1528:3504] HI: set HI result to HI_CHECK_DISBALED.
11/29 21:45:01 [1528:1108] DnsHelper: update DNS ServerList
11/29 21:45:01 [1528:1108] AutoLocation:Default, HiTest:Unknown
11/29 21:45:05 [1528:1108] DnsHelper: update DNS ServerList
11/29 21:45:05 [1528:1108] AutoLocation:Default, HiTest:Unknown
11/29 21:45:07 [1528:4004] AVMan: Leaving GetOpStateString
11/29 21:45:07 [1528:4004] AVMan: invoking FreeOpStateStringPtr.
11/29 21:45:07 [1528:4004] AVMan: Entering FreeOpStateStringPtr
11/29 21:45:07 [1528:4004] LUMan: invoking GetOpStateString.
11/29 21:45:08 [1528:4004] Detect wps driver status:1
11/29 21:45:09 [1528:3504] HI: set HI result to HI_CHECK_DISBALED.
11/29 21:45:15 [1528:4004] TFMAN: HrInstallTeefer2 failed(-2146500093).
11/29 21:45:15 [1528:4004] Fail to install teefer driver
11/29 21:45:27 [1528:1212] RasGetEntryProperties compain buffer is too small, buffer needed is 2896