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  • 1.  Feature Request: "Always Allow" option in Quarantine Report

    Posted Apr 19, 2017 08:47 PM

    My users are looking for an "always allow" or "block" as action options in their quarantine reports.  It would mean impelenting user level allow/deny lists as well I'm sure.  Is this something that can be added?  

     

    Or am I missing something?

     

    Thomas



  • 2.  RE: Feature Request: "Always Allow" option in Quarantine Report

    Posted Apr 20, 2017 02:41 PM

    Hello Thomas,

    User level approved and blocked senders list already exists within the Symantec Quarantine system. For more information, you can review our guide linked in the article below.

    https://support.symantec.com/en_US/article.DOC9389.html

    The information begins on page 66. If you need additional assistance on how to enable these lists for users, see below.

    Giving users control of their lists

    For further assistance, please open a case with our support team.

    Regards,
        
    Ben Beaulieu
    Sr Technical Support Engineer