Endpoint Protection

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  • 1.  FILE REPUTATION LOOKUP ALERT

    Posted Mar 07, 2018 03:05 AM

    hy,

    i have a sepm 14 RU1 MP1 on windows server 2012 r2

    i have a lot of clients 14 RU1 MP1 on windows 7 and win 10 and they are ok

    i have also some win xp with clients 12.1.7369.6900. i receive a mail alert with subject FILE REPUTATION LOOKUP ALERT. In the body i have x computer reported file reputation lookup issues. details: The reputation verification for untrusted files failed due to network errors in the last 3 days. 

    why ? is there a solutions ?



  • 2.  RE: FILE REPUTATION LOOKUP ALERT

    Posted Mar 07, 2018 12:42 PM

    This wasa bug of sorts in an earlier version. Perhaps there was a network timeout on the client though? Has this been continuous?



  • 3.  RE: FILE REPUTATION LOOKUP ALERT

    Posted Mar 08, 2018 02:39 AM

    hy Brian,

    this problem si only for the xp clients. it appeared some time ago, but i received the first mail many days after the upgrade to 14 RU1 MP1 of the server



  • 4.  RE: FILE REPUTATION LOOKUP ALERT

    Posted Mar 08, 2018 06:39 AM

    Same here, client is XP - could not find any error including the network error as the alert.

    Left alone, running without any problem but the alert keeps.............

     

     



  • 5.  RE: FILE REPUTATION LOOKUP ALERT
    Best Answer

    Posted Mar 09, 2018 08:13 AM

    i disabled the alert for this group of clients

    this is a kind of "fix"