Endpoint Protection

 View Only
  • 1.  FindNextFile fails during scan

    Posted Apr 26, 2017 09:55 AM

    scan is cruising along, and then I get "FINDNODE: FindNextFile failed: 0x20000000".

    have tried repairing file system, deleting last file scanned, to no avail



  • 2.  RE: FindNextFile fails during scan

    Posted Apr 26, 2017 09:57 AM

    Exact SEP client version?

    If Linux, I found this article:

    http://www.symantec.com/docs/TECH232528

    Appears to have been fixed in SEP 14.

    If you can't upgrade, there is a workaround:

    http://www.symantec.com/docs/TECH95274



  • 3.  RE: FindNextFile fails during scan

    Posted Apr 26, 2017 03:55 PM

    Thanks for the suggestions. It's not an NFS mount, and rather than exceptions I just deleted the files that it failed on.

    Trying again after a few deletes.



  • 4.  RE: FindNextFile fails during scan

    Posted Apr 27, 2017 09:38 AM

    After a few more occurrences of this error, after which I deleted the files preceding the error, I finally got to a full scan of my system. There must be a bug, though. It looked like renaming files sometimes worked, but (fortunately) by the time I got around to that eperiment I was close to completion so my sample space is small.



  • 5.  RE: FindNextFile fails during scan

    Posted Apr 27, 2017 03:46 PM

    I only see this error if I turn on debugging for rtvscand. It sure looks to me like a scan stops when this error is encountered, but unless I have debugging enabled I couldn't tell the difference between a scan that completes normally and one that is short-circuited by an error?