Endpoint Protection

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  • 1.  forgot the password

    Posted May 21, 2014 12:44 AM

    My admin account is not able to open, i have tried the password and it not be accepted.

    How can i reset it?



  • 2.  RE: forgot the password
    Best Answer

    Posted May 21, 2014 12:48 AM

    Reset it with click on forgot password

    Resetting a forgotten password

    Article:HOWTO55059  |  Created: 2011-06-29  |  Updated: 2011-12-16  |  Article URL http://www.symantec.com/docs/HOWTO55059
     

    https://www-secure.symantec.com/connect/downloads/how-reset-sepm-password-121x

    Edit

    Raise the case to recieve the resetpass.bat from symantec tech support

    How to create a new case in MySupport

    http://www.symantec.com/docs/TECH58873

    OR 

    Phone numbers to contact Tech Support:-

    Regional Support Telephone Numbers:

    • United States: https://support.broadcom.com (407-357-7600 from outside the United States)
    • Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)
    • United Kingdom: +44 (0) 870 606 6000


  • 3.  RE: forgot the password

    Posted May 21, 2014 01:40 AM


  • 4.  RE: forgot the password

    Posted May 21, 2014 02:17 AM

    Thanks, i have got the password.