Protection Suite Enterprise Edition

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  • 1.  forgot the SPC_Admin password

    Posted Mar 12, 2012 03:58 PM

    Hi

    I installed the SPC 2.0 and i forgot the SPC_Admin password i put during installation , is ther are any way to reset this password because i cant login to the server ? or i should reinstall it again?



  • 2.  RE: forgot the SPC_Admin password

    Broadcom Employee
    Posted Mar 13, 2012 10:29 AM

    Greetings!

    I will be sending you an email with instructions to reset your spc_admin password. From the command line we can initiate a spc_admin password reset.

    Regards



  • 3.  RE: forgot the SPC_Admin password

    Posted Mar 15, 2012 07:06 AM

    Thanks .



  • 4.  RE: forgot the SPC_Admin password

    Posted Mar 17, 2012 12:03 PM

    I have symantec Endpoint on my server, Apparently the password that I have written down is wrong.  I saw from another post that there is a way to change it from the command line.  Can you email those instructions to me.



  • 5.  RE: forgot the SPC_Admin password

    Broadcom Employee
    Posted Mar 18, 2012 10:08 PM

    Hello pgstrc;

    The command line reset was specifically for Symantec Protection Center 2.X reset of the spc_admin password.

    If this is what you need, I can send those to you. If you want to reset the Symantec Endpoint Protection products password, then that is a different story, and I would have to check and see what the best way to do that is.

    Regards,

    Russ



  • 6.  RE: forgot the SPC_Admin password

    Broadcom Employee
    Posted Mar 19, 2012 10:52 AM

    It seems that there is a password reset batch file located in the Tools folder.

    Navigate on your local drive to the installation path of your Symantec Endpoint Protection. Locate the Tools folder.

    Look through the batch files that are listed, finding the resetpass.bat file.

    Execute the file.

    Logon to the management console with Username: admin Password: admin

    Reset your password right away.

    Create a secondary administrator account.

    If this doesn't work you may need to uninstall then reinstall the product to create a new admin account and password.

    Regards.



  • 7.  RE: forgot the SPC_Admin password

    Posted Apr 23, 2012 06:38 AM

    Hi ,I faced a similar Problem with SPC . Can you kindly send me the Instructions too.



  • 8.  RE: forgot the SPC_Admin password

    Broadcom Employee
    Posted Apr 23, 2012 09:11 AM

    Greetings!

    Due to the secure nature of the SPC 2 appliance I am unable to post the instructions online. I will send them to you via private message.

    Regards.