Email Security.cloud

Dear all, 　

were using symantec.cloud for our example.de domain. 　

since a long time were succeffully forawarding emails from our example.fr domain to example.de domain.　

before 2 weeks the ip of the .fr was listed in pbl - after the removal everything worked properly again. close after the removal were receiving nothing anymore... even no mailer deamon trying to send a mail @ example.fr...　

i'm really lost at the moment - nothing makes sense...　

forwarding example.fr to example.de is not working　

forwarding example.fr to gmail.com - is WORKING　

forwading gmail.com to example.de - is WORKING　

sending direct mail from example.fr to example.de - is WORKING　

using an autoresponder on example.fr - receiving that on example.de - is WORKING　

checking symantec - nothing new / no changes....　

the forwarding of the example.fr is not working... the email just gets lost....???!!!　

can anybody help?　

THANKS!　

TH

Hi.

In order for me to look into this issue, I would need to know your Domains and IP's. Also if you are a customer of .cloud you would be best advised to contact a member of our support team to complete a full investigation into the issue.

Kind regards

Kevin Brosnan