TouchDown

 View Only
Expand all | Collapse all

Get pop-up on android asking to install TD for Smartphones

  • 1.  Get pop-up on android asking to install TD for Smartphones

    Posted May 25, 2017 01:33 PM

    I have an LG G2 running Android 5.. Originally installed TD for Smartphones but having problems. Deleted and installed TD HD. Works fine, but I keep getting a pop-up asking if I want to install TD for Smartphones. How do I stop this?

    Thanks



  • 2.  RE: Get pop-up on android asking to install TD for Smartphones

    Posted May 26, 2017 12:02 PM

    Hi,

    Are you using a MDM? That could be prompting it.



  • 3.  RE: Get pop-up on android asking to install TD for Smartphones

    Posted May 26, 2017 01:42 PM

    No MDM on my smartphone. LG G2 on Android 5.0.2



  • 4.  RE: Get pop-up on android asking to install TD for Smartphones

    Posted May 30, 2017 11:21 AM

    No MobileIron or Airwatch, etc?



  • 5.  RE: Get pop-up on android asking to install TD for Smartphones

    Posted May 30, 2017 04:39 PM

    The only thing on the phone I can think of is "Citrix Secure Hub."



  • 6.  RE: Get pop-up on android asking to install TD for Smartphones

    Posted May 31, 2017 10:37 AM

    Hi,

    Citrix would be doing that- I would check with your IT team about disabling that.