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  • 1.  Get a unknows type temp file under temp. folder

    Posted Sep 19, 2014 01:20 AM
      |   view attached

    Hi.

     

    when we open a browser(chrome or firefox) a temp file create with a unknown type. can anyone help me in this case.

     

     



  • 2.  RE: Get a unknows type temp file under temp. folder

    Posted Sep 19, 2014 02:59 AM

    Run the symhelp tool to identify it is virus

    Download the Symantec Help (SymHelp) diagnostic tool to detect Symantec product issues

    Article:TECH170752  |  Created: 2011-09-29  |  Updated: 2014-07-14  |  Article URL http://www.symantec.com/docs/TECH170752


  • 3.  RE: Get a unknows type temp file under temp. folder

    Posted Sep 19, 2014 06:25 AM

    Use symhelp to collect and submit it to symantec

    How to collect and submit to Symantec Security Response suspicious files found by the SymHelp utility