Endpoint Encryption

All of our Corporate laptops are encrypted with Symantec Endpoint Encryption - versions 8.2.1, - 10 - 11.1 - 11.2.1 - 11.2.2 and we have issues with the hard drive or encryption going bad.  The hard drives will not boot up to get any data from the drive.  I know there is recovery CDs but they are a pain to use if they work.  At my past job we used PGP Encryption and it allowed me to connect any hard drive via USB to my laptop (which was encrypted), it then prompted for passpharse to unlock the drive.  I was then able to use Windows File Explorer to copy data off the hard drive.  I have read thru these forums and couldn't find the correct answer.  Can I setup a dedciated PC with specific software (PGP or Symantec) so I can connect encrypted drives that will not boot up to get data?  I don't mind encrypting the hard drive in the desktop PC, just want the data recovery part not to be painful.  

Thanks!!

Joey

Sorry made a typo on the versions.  For 11 we use 11.1 and 11.1.2

Hi Joey,

AFAIK, the recovery discs are the only way of accessing a disk encrypted by SEE.  From the sounds of it, you know how to use it and its capabilities, so I won't go into them.

I'd recommend you subscribe to the below article, essentially voting for Symantec to bring the capability of slaving encrypted drives to another machine in PGP/SED, to SEE:

http://www.symantec.com/docs/TECH226810

It's also worth noting that your SEE license allows you to use PGP/SED for drive encryption if you want.  Perhaps swapping over is something you'd like to consider...

Thank you for this update!!!! I will subscribe to the article and hope this changes down the road. I don't see us moving from SEE anytime soon