Endpoint Protection

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  • 1.  Getting Device Control Notifications For Already Blocked Device

    Posted May 05, 2014 01:58 AM

    since upgrading to 12.1.4 i seem to be getting repeat notifications for blocked devices

    seems like every time a client is restarted i get a new notification.

    i this normal behaviour? 



  • 2.  RE: Getting Device Control Notifications For Already Blocked Device

    Posted May 05, 2014 02:12 AM

    Does any Blocked device have connected when restart sep client system ?



  • 3.  RE: Getting Device Control Notifications For Already Blocked Device

    Posted May 05, 2014 02:23 AM

    devices are mostly pci slot modems , dont think they should disconnect or reconnect.

     



  • 4.  RE: Getting Device Control Notifications For Already Blocked Device

    Posted May 05, 2014 02:26 AM

    Does have you blocked PCI modems for ADC policy ?

    What happend when you removed PCI modems in system,does you have received notification ?

    I think this is normal behaviour.



  • 5.  RE: Getting Device Control Notifications For Already Blocked Device
    Best Answer

    Posted May 05, 2014 02:30 AM

    Have you disable the pci slot from adc policy?

    If it is disabled then it is normal behaviour. When the system getting start all the connected device come in normal activity and after check the sep applied policy it again block and will generate the logs.



  • 6.  RE: Getting Device Control Notifications For Already Blocked Device

    Posted May 05, 2014 02:31 AM

    yes blocked modems

    in the past with version 11 i dont think i got repeat notifications for fixed devices.

     



  • 7.  RE: Getting Device Control Notifications For Already Blocked Device
    Best Answer

    Posted May 05, 2014 02:33 AM

    This is normal behaviour,when system restart all sep adc policy are refresh and getting notification.

     



  • 8.  RE: Getting Device Control Notifications For Already Blocked Device

    Posted May 05, 2014 02:35 AM

    blocked the modem ( not the slot)

    its a bit of a pain to be getting notifications again and again for same devices....

    well if this is normal behaviour then   let it be....



  • 9.  RE: Getting Device Control Notifications For Already Blocked Device

    Posted May 05, 2014 02:36 AM

    If you have any more concern you get touch with symantec support for more help.



  • 10.  RE: Getting Device Control Notifications For Already Blocked Device

    Posted May 05, 2014 08:04 AM

    I wouldn't say this is normal behaviour but more like something has changed from previous versions. I would contact support.