Endpoint Protection

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  • 1.  Getting Error Message when trying to reinstall

    Posted Jan 11, 2018 04:18 AM

    I am getting this error message "failed to set symantec endpoint protection manager service account acls" when I am trying to reinstall SEPM on my server, it comes on when I am trying to create database,why is it that way?



  • 2.  RE: Getting Error Message when trying to reinstall

    Trusted Advisor
    Posted Jan 11, 2018 04:27 AM

    Hi Beckley,

    Please see Symantec support article - https://support.symantec.com/en_US/article.TECH223311.html

    Hope this helps,



  • 3.  RE: Getting Error Message when trying to reinstall

    Posted Jan 11, 2018 04:45 AM

    ​I can't seem to open the link,it is giving me an error "Internal Server Error - Read"



  • 4.  RE: Getting Error Message when trying to reinstall

    Trusted Advisor
    Posted Jan 11, 2018 04:48 AM

    I see it too, usually means an issue on their side. Give it a try later on.

    Or use the Google's cached version which should cover what you need to know.

    https://webcache.googleusercontent.com/search?q=cache:EMv-d5NY-44J:https://support.symantec.com/en_US/article.TECH223311.html+&cd=1&hl=en&ct=clnk&gl=uk



  • 5.  RE: Getting Error Message when trying to reinstall

    Posted Jan 11, 2018 07:40 AM

    Please can I get the link to download the newest version of SEPM? I am still having the same issues with this version....thank you



  • 6.  RE: Getting Error Message when trying to reinstall

    Trusted Advisor
    Posted Jan 11, 2018 07:47 AM

    You can download the latest version of SEPM from http://fileconnect.symantec.com and enter your serial number to gain access.



  • 7.  RE: Getting Error Message when trying to reinstall

    Posted Jan 11, 2018 09:02 AM

    during the install it would get stuck at applying ACLs

    that time Open Services.msc 

    set all the Symantec Manager services to LOCAL SYSTEM



  • 8.  RE: Getting Error Message when trying to reinstall

    Posted Jan 12, 2018 08:47 AM

    I did all that still did not work,I even created a new server 2012 and tried installing it afresh,still did not work,tired of the whole symantec idea,thanks guys for your help though



  • 9.  RE: Getting Error Message when trying to reinstall

    Broadcom Employee
    Posted Jan 12, 2018 11:11 AM

    If you are still seeing issues please open a support ticket with Symantec for additional assistance.



  • 10.  RE: Getting Error Message when trying to reinstall

    Trusted Advisor
    Posted Jan 12, 2018 12:02 PM

    When I had this issue, this article did heklp me to resolve this issue.

    https://support.symantec.com/en_US/article.TECH223311.html

    If you still can't get this to work, raise a ticket with Support who will be able to help you.