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  • 1.  Getting V-138-32772-3604 on multiple systems when launching DLO

    Posted Jul 10, 2017 03:54 AM
      |   view attached

    Getting V-138-32772-3604 on multiple systems when launching DLO, please see attached error message



  • 2.  RE: Getting V-138-32772-3604 on multiple systems when launching DLO

    Broadcom Employee
    Posted Jul 10, 2017 07:04 AM

    Please check these steps below from https://vox.veritas.com/t5/Desktop-and-Laptop/error-message-information-v-138-32772-3604-failed-to-load/td-p/819691

    1. First follow this TechNote http://www.symantec.com/docs/TECH60627 to make sure that all the settings on the client workstation is properly configured.
    2. If the step 1 doesn't fix the issue, run MDAC (Microsoft Data Access Components ) Component Checker to check for any mismatches.
    3. If the mismatches are found run repair of MDAC. 


  • 3.  RE: Getting V-138-32772-3604 on multiple systems when launching DLO

    Posted Jul 10, 2017 07:17 AM

    Hi Igor

    Thanks for your reply.

    I checked the registry settings from the article that you supplied and there's no DLO entry on the client system and everything looks ok on the Media Server.

    How do you run MDAC?

    Thanks

    Jimmy



  • 4.  RE: Getting V-138-32772-3604 on multiple systems when launching DLO

    Broadcom Employee
    Posted Jul 10, 2017 07:27 AM

    Don't think that you need to run MDAC. Try also check these KBs: