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  • 1.  Ghost Backup Image task fails - Altiris 7.1

    Posted Feb 17, 2014 05:48 PM

    Greetings,

    I am trying to take a backup of what will be my base image for a new Windows 7 x64 bit deployment image. The computer is currently in audit mode and does not have the Altiris agent installed. I am booting the computer into automation using a USB boot drive. When I run the Backup Image task from the Altiris console, I get a breif prompt on the target machine: 

    X:\>\\"servername.domain\Deployment\Task Handler\ghost\GhConfig32.exe" /findactivewindows 1>X:\gHConfig32.txt

    Once I get this prompt in a command window on the target manchine, the task fails in the Altiris console. I have tried testing by taking a backup image of another machine, and it works fine. The only difference between the systems is the following:

    • target machine is in audit mode
    • target machine is Windows 7 64bit (assume this shouldn't matter when I have the computer in automation)
    • Altiris does not yet recognize the target machine host name as it does not have the agent installed. When I send the Backup Image task, I have to send it to the generic minint-XXXXX name. On the target test machine that worked previously had the agent installed so would send the Backup Image task to the computer's proper host name

    Any idea why I cannot take a backup image from the computer that is currently in Audit mode?

    Thanks,
     

    Greg

     

     

     



  • 2.  RE: Ghost Backup Image task fails - Altiris 7.1

    Posted Feb 20, 2014 06:08 PM

    Also to add, I have tried creating a Automation USB drive as x64 versioin of PE however still get the same failiure